Zakupy i usługi
Czytanie i wybór odpowiedzi Matura rozszerzona

The small bookshop on our street almost closed last year, but local people started a campaign to save it and now it's busier than ever.

→ What happened to the bookshop?

I've been looking for a winter coat for weeks. Yesterday I finally found one in a sale at half price – a real bargain!

→ How does the writer feel?

You can return any item within 30 days with a receipt. Sale items can only be exchanged, not refunded.

→ What happens if you want to return a sale item?

More and more shops no longer accept cash. While this is convenient for most people, it can make life difficult for elderly customers who don't use cards.

→ Who might have problems?

Your parcel could not be delivered because nobody was at home. You can pick it up from the post office within seven days.

→ What should the customer do?

I switched banks because my old one charged me a monthly fee for my account. The new bank doesn't charge anything, and the app is much easier to use.

→ Why did the writer change banks?

I realised I was paying for five streaming services but only using one. I cancelled four of them and now save over 100 zł a month.

→ What did the writer do?

Many influencers are paid to promote products, but they don't always make it clear. New rules now require them to label such posts as advertisements.

→ What is the aim of the new rules?

“Buy now, pay later” schemes let shoppers spread the cost of purchases. Critics warn that they encourage young people to spend money they don't have and to run up debts.

→ What do critics fear?

Thank you for your letter. We apologise for the faulty product. As a gesture of goodwill, we will refund the full price and send you a voucher for your next purchase.

→ What will the customer receive?